Refund policy
1. Return Period:
Return items within 30 days of purchase for a refund or exchange.
2. Eligibility:
Items must be unused, in original packaging, and include all accessories. Exclusions: personalized items and gift cards.
3. Return Process:
- Contact customer service for authorization.
- Return items in original packaging with receipt.
- Ship to the provided address. You are responsible for return shipping costs unless the item arrived damaged or the wrong item was sent.
4. Refunds:
Refunds are issued to the original payment method and may take up to 10 business days.
5. Exchanges:
Request exchanges through customer service, subject to availability.
6. Damaged or Incorrect Items:
Report any issues within 7 days for a no-cost return.
